Greetings and welcome to the Saga Pottery online platform. Our Privacy Policy is designed to offer you a comprehensive insight into the intricacies of how we gather, utilize, disclose, and safeguard your personal information. Our unwavering commitment revolves around ensuring the utmost security and confidentiality of your data, thereby cultivating a foundation of trust in our services.
Information We Collect
Personal Information:
We collect a range of personal information to facilitate your interaction with our Site. This includes but is not limited to, your name, email address, postal address, phone number, and payment details. We collect this information during account creation, order placement, newsletter subscriptions, and your participation in surveys and promotions.
Non-Personal Information:
In addition to personal information, we gather non-personal information related to your interactions with our Site. This may include data such as browser information, device type, IP address, geolocation data, and other analytical information. We utilize this data to improve website functionality, optimize user experiences, and analyze broader trends.
How We Use Your Information
Order Processing:
Your personal information is crucial for order processing, transaction management, and customer support. This encompasses order confirmation, shipment notifications, and addressing customer inquiries related to purchases.
Communication:
With your explicit consent, we use your email address to send you tailored communications such as newsletters, exclusive offers, and updates about our products and services. You can exercise control over these communications by opting out at any time through the provided unsubscribe instructions.
Analytics:
Non-personal information is utilized for in-depth analytics, helping us understand user behavior, preferences, and trends. This analysis informs strategic decisions to enhance our website, products, and services for a more personalized and seamless user experience.
How We Share Your Information
Third-Party Service Providers:
We may engage third-party service providers to assist in various facets of our business, including order fulfillment, payment processing, marketing, and website analytics. These service providers are granted access to personal information only to the extent necessary to perform their functions on our behalf, and they are contractually obligated to maintain the confidentiality and security of the information.
Legal Compliance:
We may disclose your information if required by law, in response to a subpoena, or court order, or when necessary to protect our rights, and property, or comply with legal proceedings.
Security
We implement robust security measures, including encryption, secure socket layer technology (SSL), and regular security assessments, to protect your personal information. While these measures reduce the risk of unauthorized access, we acknowledge that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
Cookies
Our website utilizes cookies to enhance your browsing experience. These are small text files stored on your device that track, save, and store information about your interactions with our Site. You have the option to manage cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. Additionally, you can inquire about the purpose of processing or object to processing under certain circumstances. To exercise these rights, please contact us at sagapottery@gmail.com.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will indicate the date of the changes.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact our team at sagapottery@gmail.com.
By using our Site, you affirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. Your continued use of our services constitutes acceptance of any amendments made to this policy.
Thank you for choosing Saga Pottery!